You have 14 days to return your purchase from when you have received your items. You can only return the products that are not used. The return is only confirmed after we have received the products and can verify that the items are not used and in perfect shape to re-sell.
The shipping cost for return is
Within Sweden: 90 SEK
Within EU: 20 EUR
Outside EU: 30 EUR/26 GBP/30 USD
If you want to return your item, please send us an email to firstname.lastname@example.org and we'll take it from there.
In order to exchange your product, you must make a return and then place a new order. We can't guarantee that the product you request is in stock, so the safest way is to place a new order and then make a return.
If we accept your return, you will get a refund the same way you have purchased your items minus the return cost and initial shipping cost. You should receive your money within 1-7 business days after we have confirmed the return.
Packages that have not been collected
If you for some reason don't collect your package in time when delivered to the destination and it is sent back to us, we unfortunately need to collect a fee for this.
Not collected within Sweden: 200 SEK
Not collected within EU: 40 EUR
Not collected outside EU: 60 EUR/52 GBP/60 USD