Pay with Klarna | 1-3 days delivery | Free shipping in Sweden. 9 EUR within EU, Norway, UK and US

Refund policy

Returns

You have 14 days to return your purchase from when you have received your items. You can only return the products that are not used. The return is only confirmed after we have received the products and can verify that the items are not used and in perfect shape to re-sell.

The shipping cost for return is

Within Sweden: 90 SEK

Within EU: 20 EUR

Outside EU: 30 EUR/26 GBP/30 USD

If you want to return your item, please send us an email to hello@bybanoo.com and we'll take it from there.

Exchanges

In order to exchange your product, you must make a return and then place a new order. We can't guarantee that the product you request is in stock, so the safest way is to place a new order and then make a return.

Refund

If we accept your return, you will get a refund the same way you have purchased your items minus the return cost and initial shipping cost. You should receive your money within 1-7 business days after we have confirmed the return.

Packages that have not been collected

If you for some reason don't collect your package in time when delivered to the destination and it is sent back to us, we unfortunately need to collect a fee for this.

Not collected within Sweden: 200 SEK

Not collected within EU: 40 EUR

Not collected outside EU: 60 EUR/52 GBP/60 USD